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Participate in our Research to access the most advanced Digital Innovation competences available in Italy. Get into one to ones with experts, network with companies, access confidential data and have dedicated communication and visibility moments

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KPIs monitored by Italian companies to evaluate customer perception and satisfaction, 2020

GRAPH Omnichannel Customer Experience

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The graph presents the KPIs used and monitored by Italian businesses in 2020 in order to evaluate customer perception and satisfaction

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Main goals for the implementation of Omnichannel Customer Experience... Main goals for the implementation of Omnichannel Customer Experience...

Omnichannel Customer Experience PREMIUM

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Ownership and management of the omnichannel approach within the... Ownership and management of the omnichannel approach within the...

Omnichannel Customer Experience PREMIUM

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Omnichannel Experience: Human & Tech driven Omnichannel Experience: Human & Tech driven

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The various types of customer data analysis conducted by Italian... The various types of customer data analysis conducted by Italian...

Omnichannel Customer Experience PREMIUM

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Type

Graphs

Date

12 Feb 2021

Price

40.00 € + VAT

Observatory

Omnichannel Customer Experience

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Eleonora Evstifeew

+39 348 5669699

eleonora.evstifeew@osservatori.net

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Antonella Zagheni

+39 349 3980655

antonella.zagheni@osservatori.net

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Main goals for the implementation of Omnichannel Customer Experience... Main goals for the implementation of Omnichannel Customer Experience...

Omnichannel Customer Experience PREMIUM

Subscribe to gain access to all paid content

Ownership and management of the omnichannel approach within the... Ownership and management of the omnichannel approach within the...

Omnichannel Customer Experience PREMIUM

Subscribe to gain access to all paid content

Omnichannel Experience: Human & Tech driven Omnichannel Experience: Human & Tech driven

Omnichannel Customer Experience FREE

Completely free for registered users.

The various types of customer data analysis conducted by Italian... The various types of customer data analysis conducted by Italian...

Omnichannel Customer Experience PREMIUM

Subscribe to gain access to all paid content

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